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JAD Privacy Policy

This policy explains what information JAD, a product of BLE LIMITED, collects from users of its mobile application, how that information is used, and the choices you have. JAD is a marketplace for verified rental homes and vetted home-service tradespeople in Nigeria.

1. Information we collect

Account information: your name, phone number, email address, and a password or authentication token when you create a JAD account.
Precise location: with your permission, we collect your precise device location to show nearby properties, dispatch tradespeople to your address, and enable live tracking during a job.
Payment information: when you pay for a booking or service, payment details are processed by our payment provider, Flutterwave. We do not store full card numbers on our servers.
Property and inspection data: listing details, photos and videos of properties, inspection bookings, messages between you and agents or tradespeople, and job records.
Usage data: device type, operating system, app version, crash logs, and information about how you use JAD, so we can fix problems and improve the service.

2. How we use your information

To create and manage your JAD account and keep it secure.
To match tenants to verified properties, and to dispatch vetted tradespeople to jobs.
To process payments for inspections and services through Flutterwave.
To send transactional notifications (booking confirmations, tradesperson arrival updates, payment receipts) by push notification, SMS or email.
To operate, maintain, secure and improve the JAD application.
To comply with legal obligations that apply to BLE LIMITED.

3. Third parties we share information with

We share limited information with the following service providers, only as needed to run JAD:

Supabase: hosts our backend database and authentication.
Flutterwave: processes payments.
Firebase and Expo: deliver push notifications to your device.
Google Maps: provides mapping, geocoding and live-tracking on the map.

We do not sell your personal information to anyone.

4. Data retention

We keep your account information for as long as your account is active. Transaction records, inspection records and job records are retained for up to seven years to meet legal, tax and dispute-resolution requirements. When you delete your account, personal information is removed or anonymised within thirty days, except where a longer retention period is required by law.

5. Your rights

You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. To request access or deletion, email admin@blelimited.com from the email address associated with your JAD account. We will respond within thirty days.

6. Children

JAD is not directed at children under the age of eighteen. We do not knowingly collect personal information from anyone under eighteen. If you believe a child has provided us with information, email admin@blelimited.com and we will delete it.

7. Security

We use industry-standard measures to protect your information, including encryption in transit and access controls on our backend. No system is perfectly secure, and we cannot guarantee absolute security.

8. Changes to this policy

We may update this policy from time to time. Material changes will be announced inside the JAD app before they take effect.

9. Contact us

JAD is operated by BLE LIMITED, a Nigerian company. For any questions about this policy or your data, email admin@blelimited.com.

Effective date: 3 August 2026